Ordering | Payment
Order a Catalog
Catalogs can be ordered by clicking on catalog orders. Please allow 7-10 days
for the catalog to arrive.
We accept payments through PayPal on a debit or credit card, Visa, Mastercard, Discover, personal checks and money orders.
Melissa Jane is based in Texas, with shipping locations in California and Arizona.
Sales tax will apply to qualifying product orders from Texas, California and Arizona.
Our website is available to take orders 24 hours a day. Once you have browsed and shopped, select checkout on your cart. You will be required to create an account to complete the purchase. We do not sell or rent customer lists to any company. The creation of your account is to process transactions and to verify orders.
If you have an account, simply log in. Your personal information will automatically be added to the form for you. Your credit card information is not retained on our site after your transaction has been authorized.
If you are placing an order online from one of our catalogs, use our Express Order button, located at the top of the home page. Just enter the product number and quantity. The items will be added to your shopping cart.
How will I know if my order went through?
Once you have completed your transaction, you will immediately receive a confirmation email with a receipt of your purchase. You can also log into your account and click on ‘view order history’ under Orders.
How can I track my order?
Once your order has been shipped, a tracking number will be posted on the order. You can view this information by logging into your account and clicking on Order History.
Orders by Mail
We include an order form in each of our catalogs. You can also print out the order form. Fill out the information requested on the order form and include your credit card information or personal check. Your order will be processed as soon as it’s received.
Orders by Email
We will accept orders by email. Please DO NOT include your credit card information when sending this email. Email is NOT SECURE and you are putting your information at risk. Please contact our office at 1-888-892-3898 to provide credit card information. We will hold your order for 24 hours.
Orders by Fax
You may fax your order to 1-877-892-2589. The order is sent directly to our customer service department, so a cover sheet is not needed. Please DO NOT include your credit card information. Once we have received a fax, we will contact you directly to process a credit card transaction. A confirmation will be sent by email to all orders received by fax. Use the order form to fax your order to us.
Melissa Jane offers wholesale pricing for large quantity orders. Please send an inquiry to wholesale with the item(s), quantity and shipping location(s). All wholesale requests must be submitted by email. We will reply back by with your requested information. We offer wholesale prices to the general public as well as businesses. Please allow up to 48 hours for the requested information.